Radman AdvisoryFinance & Governance
Radman Advisory Ltd

Senior finance and governance support for housing associations and charities.

We help you understand what is happening, identify what needs to change and put practical improvements in place. You choose the service you want to focus on and pay only for what you need.

  • We reply within 48 hours
  • Fixed-fee diagnostic of 2 to 3 weeks
  • Led by Fawzia Radman FCCA

Has worked with

  • BCOP
  • YMCA
  • IRW
  • BNP Paribas
  • Avison Young
About

A finance director's view of the whole organisation

Radman Advisory Ltd is a UK registered company, led by Fawzia Radman FCCA, a Chartered Certified Accountant, CFO and Finance Director with over 20 years of leadership in social housing, charities, regulated care and healthcare.

She has been accountable for Finance, IT, HR and Compliance. She has dealt directly with the Regulator of Social Housing, Homes England, the Charity Commission, auditors and funders, and has reported to Boards, Trustees and Audit Committees throughout.

She has led housing, finance and care ERP implementations, so brings a deep, working knowledge of both finance and day-to-day operations in these environments.

Our work brings together financial management, operational performance, systems, processes, controls, organisational structures and management information.

Who we work with

  • Small and medium-sized housing associations, charities and charitable housing providers, and social enterprises and other social-purpose organisations.
  • Organisations facing financial, operational, regulatory or organisational challenges.
  • Boards and executives seeking an independent assessment of performance, controls or organisational effectiveness.
My experience

Experience you can rely on

Fawzia has held accountability across the organisation and has worked directly with the bodies your Board answers to.

Sectors

  • Social housing
  • Charities
  • Regulated care
  • Healthcare

Accountable for

  • Finance
  • IT
  • HR
  • Compliance

Dealt directly with

  • Regulator of Social Housing
  • Homes England
  • Charity Commission
  • Auditors and funders

Reported to

  • Boards
  • Trustees
  • Audit Committees

Has worked with

  • BCOP
  • YMCA
  • IRW
  • BNP Paribas
  • Avison Young
Housing, finance and care ERP implementationsLed across Finance, HR, Payroll, Property and Time & Attendance.
Skills & expertise

Finance depth with operational know-how

Four areas of expertise, brought together so that the fix on paper works in the day-to-day.

Finance and reporting

Accounts, returns and board information that stand up to scrutiny.

  • Charity SORP, Housing SORP and FRS 102 accounts
  • Charity Commission reporting
  • Restricted funds
  • Audit support
  • Board reporting and KPIs
  • Financial planning and viability
  • Refinancing
  • Interim or part-time finance director

Regulation and compliance

Working with the regulator so that exposure does not become a loss.

  • Rent Standard compliance
  • Service charge eligibility
  • Annual financial and statistical returns
  • Social housing grant and disposals
  • Grant reporting and compliance
  • Independent governance review
  • Internal controls and risk

Operations and transformation

Redesigning how work gets done, then handing it over.

  • Business process re-engineering
  • Operating model transformation
  • Process maps and standard operating procedures
  • Control frameworks
  • Repairs and maintenance contract review
  • Stock condition data linked to budgets
  • Automation, with AI used safely

Systems and implementation

Choosing, implementing and rescuing the systems your teams rely on.

  • ERP implementation
  • Software contract review
  • Housing, finance and repairs system selection
  • Implementation without disruption
  • Rescue of stalled projects
  • Management information and Power BI

Systems we know

Covering end-to-end residential and commercial property management, tenant lifecycle, property asset management, lease administration, repairs, maintenance and compliance.

  • Unit4 (Agresso)
  • Microsoft Dynamics
  • PS Financials
  • Sage
  • Pegasus
  • Dream
  • Power BI
  • Microsoft 365
  • Aareon QL
  • Tramps
  • SDM
  • Yardi
  • Qube
Services

Where we can help

You will know your own situation, so we start where you are. These are the areas smaller housing associations and charities most often ask us about.

Rent setting and income

How we help

Rent setting and compliance review against the Rent Standard; rent function rescue or outsourcing; arrears processes.

In practice

An annual rent-setting check before the new rent year; a review of why arrears are rising and a recovery plan.

Service charges

How we help

Eligibility review, service charge model and cost allocation.

In practice

Checking what can and cannot be charged to residents, and fixing the model before it becomes a complaint.

Regulator and Homes England returns

How we help

Annual financial and statistical returns; grant reporting and compliance; social housing grant and disposals.

In practice

Preparing and reviewing your returns; negotiating with the regulator so that grant is not clawed back on a property sale.

Finance leadership

How we help

Interim or part-time finance director; board reporting and KPIs; financial planning and viability; refinancing.

In practice

Cover for a finance director on leave or leaving; board papers your trustees can understand.

Accounts and reporting

How we help

Charity SORP, Housing SORP and FRS 102 accounts; Charity Commission reporting; restricted funds; audit support.

In practice

Getting accounts audit-ready and explaining them clearly to the board.

Software and systems

How we help

Software contract review; selection and implementation of housing, finance and repairs systems; rescue of stalled projects.

In practice

Reviewing a supplier contract that is not delivering, then choosing and implementing a replacement without disruption.

Repairs and maintenance contracts

How we help

Contract review; KPIs and service levels; linking stock condition data to budgets.

In practice

Checking whether your repairs contractor is delivering value, and what the data says about future costs.

Governance and assurance

How we help

Independent governance review; board and committee effectiveness; internal controls and risk.

In practice

A governance review before a regulatory inspection, with a clear action list.

Policies, process maps and automation

How we help

Policies, procedures and process maps; automating rent, service charge and returns reporting, with AI used safely.

In practice

Documenting how your processes really work, then removing repetitive manual work.

Discuss your situation

Not sure which area fits? Email or send a message and we will help you work it out.

Our approach

From fixing to empowering

Every piece of work moves through five steps, so the result lasts after we leave.

  1. Fix

    We resolve the immediate problem, so you get a result quickly.

  2. Engineer

    We find the root cause and redesign the process, controls and systems so the problem does not return.

  3. Inform

    We build the reporting and data so your board and executives can make decisions with confidence, not just steer by instinct.

  4. Enable

    We step into your shoes, work out what good looks like for your organisation and set clear priorities, so your team knows what to focus on.

  5. Empower

    We hand it over. Your team and executive suite run it themselves, with the documents, training and confidence to do so.

How we work

You choose how much help you need and keep control

  • One area at a time

    Scope and price agreed up front, so a small piece of work stays small.

  • Fixed-fee starting point

    A short diagnostic of 2 to 3 weeks, so you see the value before committing further.

  • Alongside your team

    We work as an extension of your staff and build in-house knowledge as we go, so you rely on us less over time.

  • Independent advice

    We have no software, audit or outsourced products to sell. If you are considering joining a group or merging, we give balanced advice on staying independent or joining, and the decision is yours.

  • Senior and personal

    You deal with the same experienced person from start to finish.

  • Flexible

    A few days a month, interim cover or a one-off project.

Portfolio & projects

A snapshot of what Fawzia has helped bring about

Regulation and grant

A regulatory exposure turned into a balance sheet asset

Resolved a £650K social housing grant-related regulatory exposure by converting it into a balance sheet asset and negotiating with the regulator to avoid grant claw back.

Development and refinancing

A 60-bed residential development, completed

Enabled completion of the development despite a funding refusal and a contractor liquidation. Refinancing was secured after an initial approach had been declined.

Grants

Social housing grants secured, reported and audited

Secured, reported and supported the audit of social housing grants of circa £2.4M.

Board reporting

Management accounts within five working days

Re-engineered a Board's reporting processes to produce management accounts within five working days.

Systems

ERP across five functions

Led an ERP implementation across Finance, HR, Payroll, Property and Time & Attendance.

Transformation

Process re-engineering and a new operating model

Directed business process re-engineering and operating model transformation, developing robust process frameworks, controls and governance structures.

Process and control

Process maps, procedures and control frameworks

Designed and embedded organisation-wide process maps, standard operating procedures and control frameworks to improve operational performance and regulatory compliance.

Achievements

Results that matter to a Board

20+years of leadership in social housing, charities, regulated care and healthcare
£650Kgrant-related regulatory exposure resolved, with grant claw back avoided
£2.4Mcirca value of social housing grants secured, reported and supported through audit
60-beddevelopment completed despite a funding refusal and a contractor liquidation
5 daysto produce management accounts after re-engineering Board reporting
FCCA

Fawzia Radman is a Chartered Certified Accountant, and has reported to Boards, Trustees and Audit Committees throughout her career.

AI and automation

AI as an enabler, with people in control

We start with clear policies, procedures and process maps. We then automate the repeatable work.

No tenant or personal data goes into unapproved tools, and AI use is documented for your board and auditors.

  • Faster rents, service charge and returns reporting.
  • Better board papers and policies, reviewed by a qualified accountant.
  • Earlier detection of errors in contracts and data.
Questions

Before you get in touch

How do I get started?

Email or send a message and we will get back to you within 48 hours. If you are not sure what you need, we can help you work it out.

Do I need to commit to a large piece of work?

No. We work on one area at a time, with scope and price agreed up front. The fixed-fee starting point is a short diagnostic of 2 to 3 weeks, so you see the value before committing further.

Are you independent?

Yes. We have no software, audit or outsourced products to sell. If you are considering joining a group or merging, we give balanced advice on staying independent or joining, and the decision is yours.

Who will I work with?

You deal with the same experienced person from start to finish.

How flexible is the support?

You can choose a few days a month, interim cover or a one-off project.

How do you use AI and automation?

We start with clear policies, procedures and process maps, then automate the repeatable work with AI as an enabler and people in control. No tenant or personal data goes into unapproved tools, and AI use is documented for your board and auditors.

Contact me

Talk through one area, or several

Email or send a message and we will get back to you within 48 hours.

Send an enquiry

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